![]() Both providers have good sign-up incentives and rewards programs, with strong customer service credentials. Live chat functionality and access to My Account portal on websiteĪGL and Lumo Energy are both perfectly reasonable electricity providers to consider, with little to choose between them in terms of their overall value proposition.100% Australian-owned energy retailer with local and offshore call centres.Rewards program which offers discounts off shopping, dining and more. ![]() Here are some key features of Lumo Energy: Unlike AGL, Lumo is only now available to electricity and gas customers in Victoria and South Australia. Lumo Energy is owned by the Australian Government power generator, Snowy Hydro, along with Red Energy.
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